Hiawatha Highlands is a premier destination for winter recreation and sports.

We offer over 50 km of trails (2 km are lit until 10:00 PM). Enjoy the soothing sounds of the whispering pines and the magnificent views in our winter wonderland. Trail systems cater from the beginner to the advanced and welcomes both classic and skate skiing. We also have snowshoeing and fat biking as well as events and activities for all abilities and age groups.

Free parking and the warmth of the Kinsmen Centre is available for all trail pass holders to use seven days per week during peak season. Come in and enjoy a hot beverage or a quick snack.
Come north for some of the continent’s finest winter recreation and enjoy many of our fine accommodations, shopping and restaurants in Sault Ste. Marie, Ontario Canada.

Hiawatha Highlands is a division of Soo Finnish Nordic Ski Club Non-profit Inc.

Our Philosophy

Hiawatha Highlands operates in a manner that protects its trail pass holders and employees while respecting our environment. We believe that health and safety is our paramount objective and is a responsibility shared by everyone involved.

Our Sponsors

Hiawatha Highlands would like to acknowledge all of the land owners involved in the trails.

  • The Kinsmen Club of Sault Ste. Marie
  • Sault Ste. Marie Regional Conservation Authority
  • Steinberg family
  • Farmer Bob at Mocking Bird Hill Farms
  • Ministry of Natural Resources and Forestry
  • Bible Fellowship Church

Thank you for your support in providing over 50 km of trails for trail pass holders to enjoy Winter recreation.

Business Strategy 2018-2021

Overarching Guiding Principles

Attitude of excellence
Always maintain trails to high standards
Ensure long-term viability through fiscal responsibility

Strategic Priorities

  • Address governance and oversight to manage the business for long-term success
  • Anticipate and advance positioning as a unique outdoor winter fitness hub
  • Foster relationships and synergies to add value to the customer experience
  • Deliver exceptional ski trails
  • Deliver exceptional customer service in all that we do
  • Develop and execute marketing campaigns to increase awareness within the full market area

Refund Policy

Our general policy at Hiawatha Highlands is we operate as a not-for-profit business whereby any small profit at the end of the year is put back into the development of trails and equipment to maintain all trails for all trail pass holders. Refunds will be determined individually by the terms involved.

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Careers

When you work at Hiawatha Highlands, you're joining a great team environment, dedicated to providing the best experience for our customers.

We are looking to fill the following positions to our team for the 2020/2021 Winter season.  All of our positions are seasonal.  Must have own transportation as there is no public transit available to our location.

Career Opportunity 

Outdoor Facilities Manager - Seasonal 

Position and Role 

The Outdoor Facilities Manager will report directly to the Trails Chair and the executive through the Operations Committee.  The Outdoor Facilities Manager's role is to ensure that the trails and outdoor facilities at Hiawatha Highlands are maintained in a consistent and professional manner so that Hiawatha Highlands can provide an excellent skiing, snowshoeing and fat biking experience to its customers. In order to fulfill this responsibility, the Outdoor Facilities Manager must work constructively and cooperatively with other Hiawatha Highlands staff, and with all involved parties (including land-owners, Kinsmen members and employees, and Soo Finnish Nordic Ski Club volunteers) as an effective team and within the constraints of a budget.  The Outdoor Facilities Manager will perform all duties in a safe manner in accordance with the Hiawatha Highlands Health and Safety Program.

Duties of the Outdoor Facilities Manager

The Hiawatha Highlands Outdoor Facilities Manager is responsible for communicating to the Trails Chair on a regular basis to coordinate and manage the execution of projects. Some of these projects will involve coordinating volunteer labour, while others are of a nature that they may be completed by staff.  Projects are to be completed in accordance with an approved budget, and include, but are not limited to the following:

 

  • Coordinating trail preparation and clearing (pre-season), including taking part in the preparation of trails for the ski season. Responsibilities may include brushing, removal of windfalls, opening gates, removing trail barricades, putting up ski/snowshoe/fat bike trail signage and temporary lights, and removal of off-season signage.
  • Safe operation of a chainsaw
  • Experienced operation of snow machines and a side by side utv.
  • Able to work outside in the cold weather
  • Establishing contacts with landowners at the start of season to obtain necessary approvals to enter lands so that trail preparation work can be performed and so that grooming can commence. Maintain landowner communication throughout the season as necessary, as well as at the end of the season for trail decommissioning.
  • Coordinating the preparation of, and installation of permanent signs and seasonal signs.
  • Create and maintain trail preparation equipment inventory and perform routine maintenance as required by Equipment Maintenance Schedule.
  • Communicate maintenance requirements for trail maintenance equipment to the Equipment Maintenance Technician.
  • Support the Operations Manager for all work in preparation for season opening and closing, including for opening: preparation of the lodge, rental equipment, computers, ticketing, money-handling equipment, etc. and for closing:  equipment storage, labeling, and procurement of items for the following year.
  • Assist Operations Manager with instructing, mentoring and managing the performance of trails and grounds staff, including providing support for hiring and execution of training. Assist Operations Manager with setting documented performance expectations in collaboration with the staff, monitoring progress, and providing feedback.
  • Jointly coordinate staffing on a daily basis with the Operations Manager, with particular focus on staffing requirements for trails, and grounds, and in a manner that is consistent with the Seasonal Operations Plan.
  • With input from the Trails Chair, and under the direction of the Operations Manager, provide training and mentoring to trail maintenance staff and volunteers. This will include the development of Job Safe Practices for Trail Maintenance Equipment.
  • Provide input to the Trails Chair in the development of the monthly outside operations status report updates regarding outside operations.
  • Provide input to the Operations Manager for development of Seasonal Operations Plan including, staffing requirements, staff task allocations, capital requirements and timelines.  This Seasonal Operations Plan is to be submitted in writing to the Executive prior to the end of November on an annual basis for their review.
  • Coordinate grounds preparation for races, including installation of temporary signage, etc., as directed by event committee designates.
  • Support the Operations Manager in the development and maintenance of the Operations Manual.
  • Jointly responsible alongside the Operations Manager for the daily operation and maintenance of the Hiawatha Highlands rented facility (Kincentre). Responsibilities may also include, alongside other staff, keeping all exits clear of snow and safe.
  • Assist the Operations Manager in conducting exit interviews with trails and grounds staff.
  • Coordinating decommissioning trails upon the close of the ski season in compliance with respective land use agreements and Hiawatha Highlands written protocols. Responsibilities may include litter clean-up, restoring gates, barricading trail entry points, ski/snowshoe/fat bike trail sign and temporary light removal, emptying garbage bins, erection of off season signs and submitting reports as required.
  • Other duties as assigned.

How To Apply:
Please send resume to info@hiawathahighlands.com

Closing Date:

December 8th, 2020

 

 

 

 

Volunteers

Volunteering with Hiawatha Highlands is a rewarding experience!

We're always looking for volunteers to help with the following:

Snow School - volunteer instructors/helpers with elementary school age children who come with their classes to ski or snowshoe.

Events - We hold several events throughout the season.  Help with set-up, running and tear-down are needed and appreciated.

Trail pass checking - We run random checks for valid trail passes throughout the season to ensure everyone is complying with the rules. If you're interested in helping with this important aspect of our operation, please let us know.

For more information or to volunteer your time, please contact us here: info@hiawathahighlands.com