Privacy Policy

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Hiawatha Highlands Privacy Policy

Hiawatha Highlands (“Hiawatha Highlands,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, facilities, programs, and other interactions with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information and describes the choices and rights available to you.

1. Collecting Personal Information

We may collect personal information that you voluntarily provide to us, including when you:

  • Contact us by email, telephone, contact forms, or other means.
  • Register for programs, activities, events, memberships, or other services.
  • Make a purchase, donation, payment, or reservation.
  • Subscribe to newsletters or other communications.
  • Submit an inquiry, feedback, or request.
  • Participate in surveys, contests, or promotions.

Depending on how you interact with us, information collected may include your name, email address, telephone number, mailing address, payment or transaction information, and other information you choose to provide.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general usage information.

2. Using Personal Information

We may use personal information for purposes such as:

  • Providing and administering our programs, services, facilities, and activities.
  • Processing registrations, reservations, purchases, donations, and payments.
  • Responding to inquiries and providing customer service.
  • Communicating with you about programs, events, services, or important updates.
  • Sending newsletters or promotional communications where permitted by law.
  • Improving our website, services, programs, and visitor experience.
  • Maintaining website security and preventing fraud, misuse, or unauthorized activity.
  • Meeting legal, regulatory, accounting, or administrative requirements.

We will use personal information only for identified purposes that are reasonable and appropriate in the circumstances, or as otherwise permitted or required by law.

3. Sharing Personal Information

We do not sell or rent your personal information.

We may disclose personal information to service providers and other third parties where reasonably necessary to provide services on our behalf. For example, this may include website hosting providers, payment processors, registration or booking platforms, email communication services, and technology providers.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information on our behalf protect that information and use it only for authorized purposes.

We may also disclose personal information where required or permitted by law, including in response to a legal request, court order, or regulatory requirement, or where necessary to protect the rights, property, or safety of Hiawatha Highlands, our visitors, or others.

4. Your Privacy Rights

Subject to applicable law and certain exceptions, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Ask questions about how your personal information is collected, used, or disclosed.
  • Withdraw consent to certain uses of your personal information, where permitted by law.
  • Request information about our privacy practices and policies.

To exercise a privacy right or make a privacy-related inquiry, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Some requests may be subject to legal or other limitations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve the online experience.

Cookies are small files stored on your device by your web browser. Some cookies may be necessary for the website to function, while others may be used for analytics or other purposes.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

If our website uses third-party analytics, advertising, booking, payment, or other services that place cookies or similar technologies, those providers may collect information in accordance with their own privacy policies.

6. Protecting Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should take appropriate precautions when submitting information online.

7. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, maintain appropriate business and financial records, resolve disputes, and meet legal or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely dispose of or anonymize it.

8. Third-Party Websites

Our website may contain links to websites operated by third parties. These websites have their own privacy practices and policies, and Hiawatha Highlands is not responsible for the privacy practices of external websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will post the updated policy on our website and update the effective date shown at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a privacy concern, please contact:

Hiawatha Highlands
780 Landslide Rd
Sault Ste. Marie, Ontario
P6A 6J8

Email: info@hiawathahighlands.com
Telephone: 705-256-7258

We will make reasonable efforts to respond to privacy inquiries and requests within the time required by applicable privacy legislation.

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Hiawatha Highlands operated by Soo Finnish Nordic Ski Club

705-256-7258

info@hiawathahighlands.com

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